Payments & Security

A Commitment to Your Peace of Mind

At Ellie Jules, we understand that acquiring luxury pieces online requires absolute confidence in both authenticity and security. Our payment infrastructure reflects the same meticulous attention to detail we apply when curating our collection—combining sophisticated technology with seamless functionality to protect every aspect of your transaction.

Security Architecture

Advanced Encryption Standards

Every interaction on EllieJules.com is safeguarded by 256-bit SSL encryption, the same cryptographic standard employed by leading financial institutions worldwide. This ensures your personal and payment information remains completely confidential throughout your shopping journey.

Industry Certifications

We maintain full PCI DSS Level 1 compliance—the payment industry's most stringent security certification. Additionally, our platform undergoes daily vulnerability assessments by TrustedSite (formerly McAfee SECURE), providing independent verification of our security measures.

Intelligent Fraud Prevention

Our sophisticated fraud detection systems work discreetly in the background, analyzing transactions to protect both our valued customers and the integrity of our marketplace, while ensuring your shopping experience remains effortless.

Accepted Payment Methods

We've carefully selected payment partners that share our commitment to excellence and security, offering you flexibility without compromising protection.

Credit & Debit Cards

  • Visa, Mastercard, American Express, Diners Club, Discover
  • JCB, Elo, UnionPay, AXS

Digital Wallets

  • Shop Pay, PayPal, Apple Pay, Google Pay, Samsung Pay
  • Alipay, WeChat Pay, Skrill

Buy Now, Pay Later

  • Klarna - Split purchases into convenient installments
  • Afterpay - Pay in four interest-free payments
  • Zip, Atome - Flexible payment scheduling

European Payment Methods

  • iDEAL (Netherlands), Giropay (Germany), Bancontact (Belgium)
  • Przelewy24 (Poland), MyBank, Trustly, Paysera
  • BLIK (Poland), Satispay (Italy)

Asia-Pacific Payment Methods

  • GrabPay, ShopeePay, LINE Pay, Kakao Pay, Naver Pay
  • FPX (Malaysia), PayNow QR (Singapore), PromptPay (Thailand)
  • GoPay, OVO, TrueMoney, Boost
  • Korean Cards: Hyundai, Shinhan, Hana, NH

Additional Payment Options

  • Bank transfers, Paysafecard
  • Tesco Lotus, Jenius, Maxim

Transaction Security

PayPal Protection

As a PayPal Verified Merchant, transactions through PayPal benefit from their comprehensive buyer protection program. Your financial details remain with PayPal's secure servers and are never shared with us.

Please Note: We exclusively ship to confirmed PayPal addresses. Any promotional codes must be applied before selecting PayPal as your payment method.

Secure Card Processing

All card payments are processed through Shop Pay's PCI-compliant infrastructure. Your card information is tokenized and encrypted, ensuring it is never stored on our servers.

Address Verification

To prevent unauthorized use and ensure secure delivery, we ship exclusively to addresses verified by your payment provider. This protocol protects both your investment and our shared commitment to authenticity.

Order Verification

To maintain the highest security standards, select transactions may undergo additional verification:

  • Most orders are processed immediately
  • Some may require 24-48 hours for manual review
  • Large or international orders may need identity confirmation
  • All verification is handled with complete confidentiality

Multi-Currency Support

Shop in your preferred currency with transparent, localized pricing:

European Currencies: EUR, GBP, CHF, SEK, NOK, DKK

Eastern European: PLN, CZK, BGN, RON

Asia-Pacific: HKD, JPY, SGD

Americas: USD, CAD

Exchange rates are updated daily using institutional banking rates.

Data Protection & Privacy

GDPR Compliance

In accordance with European data protection regulations, your personal information is:

  • Collected only when necessary for transactions
  • Stored using advanced encryption
  • Never sold or shared with third parties
  • Available for deletion upon request

Account Security Features

  • Encrypted password storage
  • Optional two-factor authentication
  • Automatic session timeout
  • Regular security updates

Our Security Promise

When you choose Ellie Jules, you're selecting a partner committed to protecting your interests at every level. We guarantee:

  • All payment information is encrypted throughout the transaction
  • Credit card details are never stored on our servers
  • Every transaction is monitored for fraudulent activity
  • You're protected by your payment provider's consumer protections

Contact Our Team

Should you have questions about payment security or require assistance:

Email: contact@elliejules.com
Response Time: Within 24 business hours
Languages: English, French, German, Italian, Spanish

For immediate payment concerns, please contact your payment provider directly while notifying our team.

Last Updated: September 2025
Security Standards: PCI DSS Level 1 Compliant | SSL/TLS 1.3 | TrustedSite Certified